Where on her back is the fur missing?
If it is on the upper back near her should it probably is from mating.
If your male was neutered after he was fully mature he may still try to mate with her when she is in heat even though he is 'shooting blanks'. The males often grip the female on the shoulder when mating which can sometimes pull the hair or even cause an injury that might require vet care.
Be sure to check the area and if there is an open wound a vet would need to check it out.