you sound like you could be on to something, but most likely thats not it.
Like you said, they tend to crab to scare away the unknown danger. some gliders
do it when new, other tend to keep crabbing for a long time. The more comfortable
they get with you the less they will crab.
I have had the eating and crabbing glider issue, they want that treat but want
you to stay your distance. They do want that treat, but are still very scared
of their new home and new human.
If she's not crabbing and I get a treat out, the crabbing starts. As soon as I make a noise with the 5 colony, opening a door, opening a lid to a treat, 2 or 3 will start crabbing in pouch. Once they are OUT of pouch, that crabbing goes way down or away as they can see its me.
It's going to take many weeks and maybe months for them to get comfortable with you, specially if their last human was a bad one. the trust and bonding could be a long and slow process. keep up the work, don't give up, keep trying anything
that works, you might get lucky and they warm up to you fast.