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glidernursery Glider   USA
94 Posts
Members of the Round Table have created a Community Buyer Beware (CBB) website. http://www.sugarglidercbb.com
This site is listed apart from any of the forums (server and hosting on PowWeb). You now have the ability to view the listings even if you are not a member of any forum. This will not necessarily replace each forum’s buyer beware section; but issues that take place on the forums can be brought to the CBB for review and potential listing. Our hope is to have a main location for these listings. Please keep in mind that the CBB is not, and will not act as a collection agency. Anyone that is listed on the CBB that satisfactorily resolves an issue will be noted on the website, very similar to the Better Business Bureau®. The CBB listing will be used to list vendors, breeders, and/or customers associated with the on-line Sugar Glider Community. This is to notify the public to use EXTREME CAUTION when dealing with anyone placed on the list. The individuals/businesses on this list are those who no longer have permission to post ads anywhere on GliderCENTRAL, Sugar Glider Neighborhood, and Laurie’s Glider Gazette, including their signature, profile and private messages. A name may be placed on the CBB by having a documented complaint submitted to CBB Complaint Committee at which time we will review such proof. A basic mediation will take place between the parties involved to try to come to a resolution. The CBB Complaint Committee reserves the right to place a name on the list after seeing and investigating activity that we feel could be injurious to the online memberships. Individuals/businesses may be placed on this list after reasonable efforts have been made to remedy the complaint. Types of complaints include, but are not limited to: • Non-payment of a Sugar Glider. • Non-payment of an order. • Failure to ship an order after receiving money. • Non-payment of cancelled agreements. • Shipping faulty/dangerous products. • Selling sick joeys (including sick, underweight, underage, or parasitic). • Misrepresentation/False advertising (ex: using stolen photos). • Making erroneous complaints. • Selling rescues for profit. • Purposefully breeding rescues and selling the joeys for profit. FAQ: How do I file a complaint? • Click on the “Complaint Form” link and complete the complaint form. You must include any documentation you have to back up your claim within 72 hours of filing. If documentation is not received within 72 hours, the claim will be canceled. I received an e-mail that a complaint was filed against me, what do I need to do? • Respond to the e-mail within 72 hours and include all documentation you have regarding the complaint. Not responding to the e-mail may cause an automatic listing on the CBB. Who is on the CBB Complaint Committee? • At least one owner/administrator of the sponsoring online forums and organizations. How long does it take to resolve the complaint? • Resolution times may vary and depends on the complexity of the complaint, the documentation provided, and the willingness of the parties involved working together. Typically, we hope to have a resolution within a month. Can you guarantee that I will get my money, product, sugar glider? • The CBB is NOT a collection agency. We can only try to assist in resolving the problem and cannot guarantee a satisfactory resolution. What if you can’t resolve the complaint? • If the problem cannot be resolved, the responsible party may be placed on the Buyer Beware list. What if the CBB Complaint Committee does not agree with the complaint filed? • If there is not sufficient documentation regarding a complaint, the Committee will notify the individual that filed that the claim could not be processed. In this situation, no one will be added to the Buyer Beware list. The CBB is being brought to you by the following Round Table representatives: All4Gliders, GliderCENTRAL, Laurie’s Glider Gazette, Sugar Glider Neighborhood, S.P.I.N., The Mill Breeder Project, USGN
valkyriemome Goofy Gorillatoes      USA 3479 Posts valkyriemome Goofy Gorillatoes      USA 3479 Posts It doesn't even matter, Catman. I've said repeatedly that I'm not. It is so convoluted at this point! You referred to "you guys" (I took that to mean the Round Table and CBB) when you were replying to a post I made. I merely stated that I am NOT one of "you guys" (meaning the Round Table and CBB), so I wasn't speaking for them - I was just answering questions. As clearly as I understood the answers, that is. Based on the fact that there were more detailed conversations on the subject at other forums. You then took that opportunity to remind me that I'm not a part of this forum. Which makes me wonder why you honestly see no need to "unite the community"? The various factions and cliques work for you? As previously stated - I was the most out-spoken opponent of the CBB on an alternate forum. And, THEN, separately I observed that no matter what I say here, I seem to be met with hostility. I hope this is made somewhat more clear?
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